Noisy Guts Pty Ltd Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.noisyguts.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you order samples, make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers) email address, and phone number.  We refer to this information as “Order Information.”

Additionally, when you sign up for our newsletter through the Site, we collected certain information form you, including your email address. We refer to this information at “Newsletter Information”. When you contact us through our Contact Us form, we collect certain information from you including name and email address. We refer to this as “Contact Us Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information and Newsletter Information and Contact Us Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; screen our orders for potential risk or fraud; and provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use Device Information for retargeting.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Squarespace to power our online store--you can read more about how Squarespace uses your Personal Information here:  https://www.squarespace.com/privacy/ (see section 12). 

In addition, we share your Personal Information with Stripe to take your payments for your orders. You can read more about how Stripe uses your Personal Information here: https://stripe.com/en-au/privacy.

We also share your Personal Information with PayPal to take your payments for your orders. You can read more about how PayPal uses your Personal Information here: https://www.paypal.com/us/legalhub/privacy-full#:~:text=We%20do%20not%20sell%20Personal,including%20any%20Sensitive%20Personal%20Information.

We also share your Personal Information with Australia Post to facilitate delivery of your purchases. You can find Australia Post’s privacy policy here: https://auspost.com.au/privacy.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We also use Facebook pixels, -- you can read more about how Facebook uses your Personal Information here: https://www.facebook.com/policy.php.

We also use the Pinterest tag - you can read more about how Pinterest uses your Personal Information here https://policy.pinterest.com/en-gb/privacy-policy.

We also share your Personal Information with Mailchimp to distribute email newsletters to keep you informed about our products and services including new recipe ideas and blog items - - you can read more about Mailchimp’s privacy policy here https://mailchimp.com/legal/privacy/.

We also share your Personal Information with Reviews.io to collect written and video reviews for our product and company. These reviews help us to improve our offerings to customers and help potential new customers work out if our products are likely right for them. You have options to decline to leave a review, delete reviews or make them anonymous if you wish - you can read more about Reviews.io privacy policy here https://www.reviews.io/front/user-privacy-policy

We also share your Personal Information with Peach’s to help us run our referral and affiliate programs - you can read more about Peach’s privacy policy here https://peachs.co/statics/Privacy%20Policy.pdf

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

MAILCHIMP - https://mailchimp.com/privacy-rights/

You can also change your personalisation settings and privacy setting for PINTEREST at https://help.pinterest.com/en/article/edit-personalization-settings

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at flora@noisyguts.net or by mail using the details provided below:

Level 2, L-block, QEII Medical Centre, Nedlands, Hospital Ave, WA, 6009, Australia.